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Our Location
Hospital Timings
Emergency & Important Contacts
Quick access to ambulance services and essential health-related numbers in Nepal.
Frequently Asked Questions
Quick answers to common questions.
You can book an appointment online anytime through our website by visiting the Book Appointment page, selecting your desired doctor or department, and choosing an available date and time slot. Alternatively, you can call our OPD appointment desk at +977 01 2345 678.
Yes, Medistar Healthcare operates a dedicated 24/7 advanced life support (ALS) and basic life support (BLS) ambulance service across Kathmandu Valley. You can call our emergency hotline directly at +977 01 2345 999 or dial Nepal National Emergency at 102 for immediate dispatch.
General inpatient visiting hours are from 4:00 PM to 7:00 PM on weekdays, and 11:00 AM to 1:00 PM & 4:00 PM to 7:00 PM on Saturdays and public holidays. ICU/NICU visiting hours are strictly restricted to 4:30 PM to 5:30 PM for one attendant at a time for patient safety.
Yes! Medistar Healthcare has partnered with Pick & Drop courier delivery in Nepal. Simply upload your prescription on our Pharmacy page or contact form, and our licensed pharmacists will verify and dispatch genuine medicines directly to your door anywhere in Kathmandu, Lalitpur, and Bhaktapur.
We are impaneled with leading national health insurance providers and medical TPA networks in Nepal. Please carry your valid insurance policy card and citizenship/ID during registration at the insurance helpdesk located in the main OPD lobby.
